Frequently Asked Questions
Is it easy to change one of these filters?
Do these filters have an expiration date?
How do I know if my fridge has a built-in filter?
How do I reset my filter indicator light?
Do I need to lubricate the gaskets on my filter?
How tightly should I tighten the filter?
What’s a cyst?
Do you carry the colored plastic or metal end cap that covers the filter in my grill?
Atrazine, Ethylbenzene, Lindane…. What are they, and why shouldn’t I be drinking them?
I just installed my filter; do I need to run water through the filter before I drink the water?
I just installed my filter and there are black particles in the water/ my water is a dark color. Is that normal?
How long do EarthSmart filters last once they are installed?
Do you offer a replacement filter for GE RPWFE?
I have installed my water filter and my water is coming out warm. What is causing this?
I have tested my filtered water with a TDS meter and it is reading the same as my tap water. Why is that?
I just installed my filter but I’m not receiving any water from my dispenser/flow is slower than usual. Why is that?
Why is my water coming out cloudy?
Why is my filter leaking?
What if I or a family member is allergic to coconut? Will this water filter cause an allergic reaction?